Logging in

Account owner login

When you opened your account, you received an introductory e-mail from us with your new account number. This account number, together with its password, is used as your login credentials for AMS Control Panel.

Account owners have full access to AMS Control Panel

Logging in with your account number identifies you as the account owner, and is called "owner login". This gives you access to all parts of AMS Control Panel, including information about your services, billing information, access to contact person information, and more. Always log in with your account number to gain access to all functionality.

User login

Logging in with the user name of a hosting package is called "user login". The user name and password are the same as the FTP user name and password for that package.

User logins have limited access

User logins only have access to the features you explicitly allow, and they can only view and manage their existing services. Additionally, user logins never have complete access to AMS Control Panel. For instance, all billing and service ordering functions are only available to owner logins. Only owners can set user permissions, edit contact persons, and view or change other sensitive account information.

User logins are intended for people like your employees or customers, who need access to tasks such as e-mail address management, but who shouldn't have access to sensitive account information.

By default, user names do not have access to log in to AMS Control Panel. You must explicitly grant access by setting user permissions.