Moving your domain name

Korax DNS server addresses

If you know how to update your domain name's information, change the DNS servers to the following. Be sure to remove all other non-Korax DNS server addresses from your domain name. If you don't, this will create conflicting information, and will cause your website to be inaccessible. If you're not sure how to change your DNS server information for a domain name not registered at Korax, contact your domain registration provider for assistance. If you're still having trouble, we can help. Contact us, and we'll step you through the changes.

If you originally registered your domain name at Korax before starting to host with us, you don't need to update it. It already has the correct information.

Processing time

To ensure that there is no downtime for your website and no loss of e-mail, you should upload the content of your site to your Korax account and set up your e-mail addresses before changing the DNS servers.

Once the DNS servers have been updated, it usually takes between 24 and 48 hours for the change to fully take effect on the Internet. During that period of time, some website visitors and e-mail to your domain name will arrive at your previous web host, and some will arrive at Korax. After 48 hours, all website traffic and e-mail should arrive at your account at Korax.

Transferring domain name registrations

Transferring your domain name registration is different from moving your domain name. It involves changing the registration service provider for your domain name. In addition to web hosting, Korax also sells domain name registrations, and can renew your existing domain names that were registred at other companies.

• Information on transferring your registration to Korax