Seeing your updates

Updates and web caching proxy servers

The most common cause of not seeing updates immediately after making them is that your Internet provider or office network uses a web caching server, also known as a proxy server.

When you visit a website from a network that uses a web caching proxy server, the proxy server checks to see if it already has a copy of the site in its local cache. If it does, it returns the copy to your web browser. You aren't actually connecting directly to your website on the Korax network. If you've just updated your site, you will see the older version of your site, as returned by the proxy server, rather than the updates on the Korax server.

Unfortunately, there's no solution to this issue. You must wait until the proxy server on your network refreshes its cache. This may be as little as ten minutes, but could be many hours.

Other web users that don't use proxy servers will not be affected, and will see your changes immediately.

Refreshing your browser

Occassionally, the reason why you may not see your website updates may be as simple as your web browser. Your browser also caches web pages locally for faster delivery to you. Be sure to refresh your browser window to retrieve the new copy of your site from the server. Usually, you can do this by pressing the F5 key on your keyboard, or typing the key combination Ctrl-R. If this doesn't help, empty the browser's cache and try again.